FAQ — UltraIPTVOnline

Frequently Asked Questions

Here are answers to the most common questions about UltraIPTVOnline subscriptions, setup, devices, and policies.

Which devices are supported?

Our IPTV service works with Smart TVs (Samsung, LG), Android TV/Boxes, Firestick, iOS (iPhone/iPad), tablets, and popular IPTV apps such as IPTV Smarters, TiviMate, and more.

What internet speed do I need?

We recommend at least 15–25 Mbps per stream for a smooth experience. For best results, connect via Ethernet cable or 5 GHz Wi-Fi.

How do I start my subscription?

Choose a plan on our Pricing page, complete the checkout, and you’ll receive your login details by email/WhatsApp. Then import them into your preferred IPTV app.

Do you offer a free trial?

Yes, you can request a short free trial through our WhatsApp support to test compatibility before purchasing.

Can I use my subscription on multiple devices?

Each standard line supports one device at a time. Multi-connection options are available on selected plans.

Do you provide refunds?

Refunds are covered by our Refund Policy. Requests must meet the eligibility rules (within 7 days, not due to poor internet or unsupported apps).

Is IPTV legal?

IPTV technology itself is legal. However, you are responsible for how you use the service and for complying with the laws in your country. We only provide configuration credentials and do not host or store copyrighted content.

How do I contact support?

You can reach us via email at support@ultraiptvonline.com or directly on WhatsApp for fast help.

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